Sales and Client Service Reception Specialist

SALES AND CLIENT SERVICE RECEPTION SPECIALIST

The program will turn you into a key sales and marketing specialist who actively contributes to the growth of the salon's profits!

Who is this program designed for?

1. Standalone course: Ideal for those who are starting their career in the beauty industry and want to gain comprehensive skills in reception management, active sales, and marketing support.
2. Supplement to the Corporate Administrator program: An excellent choice for graduates of the standard Corporate Administrator course who want to expand their competencies with sales and marketing techniques tailored to the beauty environment. Increase your value in the job market!

What will you gain and learn?

During the course, you will gain knowledge and practical skills that will set you apart:

• Sales mastery: You will master techniques for presenting services and products with an emphasis on customer benefits, learn effective up-selling and cross-selling, and how to handle objections.

• Marketing support: You will learn how to promote events and new offers, explain the benefits of loyalty programs, and collect feedback and contacts (in accordance with GDPR).

• Excellent customer service: You will create a memorable first impression and take professional care of clients.

• Effective administration: You will acquire skills for the smooth operation of the reception desk and customer database management.

• Image building: You will understand how the reception area influences the perception of the entire salon.

How does the training work and what will you receive?

Theoretical part (online):

The training is conducted fully online. The course fee applies exclusively to this part. After successful completion, you will receive an official certificate by email.

Practical part (training):

After the online theory, you will have the opportunity to continue with intensive practical training using model situations, where you will practice all skills under the guidance of an instructor. This part is paid separately. After successful completion, you will receive a second, special certificate confirming your practical skills.

Invest in yourself!

Become an indispensable pillar of every beauty salon and actively contribute to its success.